Reward your customers with a real holiday, not a gift card.

Nothing. Applying is free, approval is free, and issuing vouchers is free — hand out as many as your campaign needs, there's no cap.

A gift card is worth its face value and gets spent without a thought. A holiday is memorable — it's the thing your customer tells people about. As a business you enjoy a discounted rate, and can offer your customers high perceived value and a priceless experience.

All conditions are available before you select a holiday for your campaign. Property booking conditions apply, and holidays have sales and booking windows you can view before setting up. We also offer promotional stays that come with special demographic conditions, which you should review before selecting.

All stays are subject to availability and flights are not included. We'll let your customers know any condition before they complete their reservation.

30–50% is typical over the life of a campaign. We'd still advise calculating on 100% redemption when you're weighing up the economics, so there are no surprises.

Yes. Webpage, vouchers and collateral carry your logo, your colours and your qualifying terms — "buy a car", "settle a loan", "spend over $2,000", whatever fits. Print, email or both.

Yes — you decide how a customer qualifies for a voucher, and when and where. Your terms should state clearly what your customer gets, what they need to contribute (minimum $1), when your campaign starts and ends, and any disqualifying conditions. Reservation terms are separate and handled during the booking process.

Pause or close a campaign from your dashboard at any time. Vouchers already in customers' hands remain honoured to the end of their stated validity period — you're liable for those, and only those.

Australian businesses with an active ABN. Our team will review the application and get back to you ASAP to help you get started or answer any questions.

Only when one of your customers redeems a voucher and books a holiday. At that point we charge the card on file for the amount you agreed to fund, plus the platform fee for your package. Nothing before that — not on approval, not on issuing vouchers, and not on a voucher nobody uses.

Your first 50 redemptions carry no platform fee at all.

It costs you nothing. An unredeemed voucher is never charged for, and it lapses at the end of the validity period printed on it. This is why the model works for a campaign of any size: you only pay for the holidays people actually take.

You decide, campaign by campaign. Cover the whole thing, or part of it and let the customer pay the rest — they contribute at least $1 either way, so every booking has a payment in it. The more you fund, the lower your platform fee.

Yes. The mechanism is the same: you choose a holiday, decide how much of it to fund, and issue a voucher — to a top performer, a milestone, or a whole team.

One thing to check with your accountant first: a holiday given to an employee is generally a fringe benefit in Australia, and FBT may apply. It doesn't when you're rewarding a customer, where the cost is a marketing expense. We can't advise on your tax position, so have the conversation before you launch a staff campaign.

No. Every holiday in the catalogue is accommodation and whatever inclusions that package lists — flights are the customer's to arrange. It's stated on the offer, on the voucher, and again at booking, so nobody is surprised.

A discount comes straight off your margin and is forgotten by the next quote. A gift card is worth its face value and gets spent on groceries.

A holiday is the thing someone tells people about for years, and because it's booked at a rate we've already discounted, what it's worth to your customer is more than what it costs you.